Client Testimonials

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Customer service and knowledge has been outstanding for over 15 years. Wonderfully run business with customers coming first. Staff so authentic and kind. Greatly appreciate the consistency over the years!

Customer Since 1998

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Everyone is always polite and courteous. Whenever I call I always get my questions answered respectfully and that you are looking to give the best service possible.

Lana McConnellCustomer Since 1984

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Friendly, courteous, and straight forward explanation of benefits and options. You've never allowed my wife or I to sign up for things we do not need and have saved us a lot of money in the process. Thanks!

Customer Since 2010

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Heather Stipanovich was very accommodating to my needs especially with my crazy schedule. She has also offered to help with my car insurance.

Cathy SloaneCustomer Since 2017

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Little to no wait time when contacting this office. Any issues that need addressed have always been investigated and resolved. I’m assured that I have the best coverage available that fits my needs. This is the best experience I’ve ever had with an insurance company and have recommended them to numerous people.

Customer Since 2016

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Not only is the price right, but customer service has been excellent over the years. Questions have always been answered promptly and with courtesy and detail. I feel as if everyone has gone out of their way to educate and advise me. All claims have been handled promptly and professionally.

Diane & Eric BreinigCustomer Since 1991

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Bill Flinn Agency is a wonderful insurance agency because of the people who work there. They are always helpful and eager to help solve all of your concerns and issues. I have been with Bill Flinn and Erie for over 40 years and I have no regrets. This agency is very supportive and will go to bat for you in every and any way possible. I especially appreciate working with Sue because she is very experienced and always goes the extra mile. I give Bill Flinn a 10+ rating!

Michael & Barbara SiyufyCustomer Since 1977

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Jason and associates are always quick to accommodate and help choose the best coverage for your needs.

Anthony BadamoCustomer Since 2019

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Always so very helpful, quick to respond. We took a trip to Raystown Lake with our boat, unaware to rent an overnight marina spot, you need proof of insurance. I called, while checking in, reserving our spot, and before the clerk was finished copying our license, our boat policy was received in my email. Awesome customer service!

Thomas FallonCustomer Since 2006

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I liked the personal touch. Jason sat down with me and helped figure out what would policy would be best for me.

Customer Since 2018